Payments, cancellation and refunds

Worker subscription access

Plans are one-time prepaid purchases with no automatic renewal. The checkout shows the amount and duration before payment. Trial and paid access end on their displayed expiry dates. Pausing a listing does not extend that date. Current prices are shown on the subscription page, not fixed in this notice.

Cancelled, interrupted or duplicate payments

A cancelled checkout or an unconfirmed payment does not grant paid access. If money was deducted but access is missing, check your payment record and contact an administrator before paying again. Do not share wallet PINs or verification codes.

Ending access early does not automatically issue a refund. Requests are reviewed separately for payment problems, including duplicate or unauthorized charges and material platform-service failures. A review is not a promise that a refund has been issued; approved refunds depend on the payment provider's processing.

Workers can find payment history in Settings and use the available refund-request controls. A printable platform payment confirmation is a transaction record, not a claim that CalambaServe has issued a tax invoice. Check the email entered at checkout for any provider receipt.

Service-job payments

A worker's platform subscription is not a customer's payment for repair, cleaning or another job. Agree on service charges and any cancellation arrangements directly with the worker, and use the booking report process for concerns.