Help & information

How worker review works

Last updated

Worker applications are reviewed by CalambaServe administrators. Approval means the application passed the platform's review process; it is not a government certification or a guarantee of service quality or safety.

Documents and public information

Automated document checks help read submitted files and flag missing, unreadable or inconsistent information. They do not prove a document is authentic. Administrators review the evidence and decide whether to approve, request clarification or reject an application.

With the application permissions, public-source searches can find possible work accounts, posts and service feedback. A matching name or photograph alone does not establish account ownership. Results can be incomplete, outdated, inaccessible or about someone else.

What the AI does not establish

  • Positive and negative feedback labels are suggestions, not findings of fact.
  • No search results does not mean no work history, no complaints or a clean criminal record.
  • Public notices, where reviewed, are separate leads requiring source and identity checks. CalambaServe does not access an official criminal-record database or issue criminal clearance.
  • External feedback does not automatically approve, reject or sanction a worker, and is separate from reviews of bookings completed on CalambaServe.

Ask questions, agree on the scope and price before work begins, and use booking reports or contact an administrator if a concern arises.

Need help?

For questions about your account or these details, contact CalambaServe.