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CalambaServe — Customer Account Agreement
You must be at least 18 years old and reside in Calamba City, Laguna. Provide accurate contact details and keep your password and verification codes private.
Agree on the work, price, schedule and location with the worker before the service starts. Worker approval means their application passed our review; it is not a guarantee of service quality or safety.
The assigned worker submits service-proof photos before marking a booking completed. Customer confirmation is not required. Use the booking report option if there is a problem.
Leave honest reviews for eligible completed bookings. Do not impersonate others, harass anyone or submit false reports. Administrators review reported concerns; you may contact them to question an incorrect record.
We use your name, email, mobile number and barangay to manage your account. Booking details, locations, messages and attachments help coordinate services. Password hashes and security records help protect sign-in.
Relevant booking information is shared with the assigned worker and authorized administrators. Service-proof photos are private to the booking participants and administrators. Avoid sharing unrelated personal information in messages or photos.
Hosting and email providers help operate the service. If you use the optional AI assistant, configured AI services may process your messages. Never share passwords, payment credentials or ID numbers in chat.
Account and booking records are not automatically erased when a service is completed or an account is closed. You can update your profile in Settings and contact the administrator to request access, correction or deletion; some records may need to be retained for unresolved transactions or applicable obligations.
Republic Act No. 10173 (Data Privacy Act of 2012) sets rules for using and retaining personal data (Section 11), your rights over your information (Section 16), and data security (Section 20).
These terms do not limit rights that cannot lawfully be waived. This legal reference does not imply government approval or certification of CalambaServe.
See the full privacy notice, site terms and contact options for further details.